Entry-Level Field Service Technician
$18.00 – $22.00 per hour
JOB DESCRIPTION
We are looking for someone who is just finishing their Mechatronics courses and is ready to join our team. We will train for 4-6 months, then the service technician will travel with another service technician to learn how to install new machines.
RESPONSIBILITIES
- Verifies that all service meets customer specifications and is in accordance with Company quality standards.
- Service new/existing customers by analyzing work orders, conducting tests, investigating complaints, and resolving problems.
- Planning daily travel schedule.
- Establishes service by analyzing requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
- Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
- Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, calling for repairs.
- Documents service and installation actions by completing forms; reports; logs and records.
- Maintains customer confidence by keeping service information confidential.
- Updates job knowledge by participating in educational opportunities, reading professional publications.
- Accomplishes operations and organization mission by completing related results as needed.
REQUIREMENTS
- Completion of Mechatronics courses.
Please email your resume to hr@roperwhitney.com
Don’t have a resume?
Complete the application form located at the bottom of the job listing.
